A second day of frustration for NZ customers as cyber attacks continue

ANZ customers face further difficulties in accessing Internet banking on Thursday as hacking attacks continue.

More than 650 customers reported having problems accessing the bank online in 15 minutes around 950 p.m.

On Wednesday morning, the number of complaints received by the Online Monitoring Service Down reached more than 1,000 in 15 minutes.

Large companies, including Kiwibank and NH Post, appeared to be affected by the attack on Wednesday.

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A spokesman for the Cyber ​​Security Agency, Sir NHH, said:

“We can assure people that we are working very hard with our victims and our sector partners to understand and control the situation and support rehabilitation efforts. Today, more organizations are not reporting our attacks. ”

DDoS attacks include cracking down on cybercriminals by overloading and crashing an organization’s online services.

Because hacking does not involve hacking on corporate computer systems, there is no risk of bankruptcy or theft of information by bank customers.

Fighting DDoS attacks can often be a cat-and-mouse game when victims want to block the flow of traffic to their computer servers and attackers change their tactics.

The message greets some ANZ customers as they try to access Internet Banking on Thursday.

Tom Pullar-Strecker / Stuff

The message greets some ANZ customers as they try to access Internet Banking on Thursday.

Customers connected Things On Thursday morning, they were still worried that they would not be able to access their ANZ accounts.

“I was able to get my banking service at 7:00 am,” one wrote.

“We tried to log in again at 7.45am to report an unexpected error while trying to log in and the app. For the second day in a row. ”

Customers were told to try again later if they had any problems.

Getty Images

Customers were told to try again later if they had any problems.

Another said that they had no access to the phone or computer in the afternoon.

Spokeswoman Stefan Herrick knew of some problems.

“Some customers are having difficulty accessing Internet banking and ANZ goMoney,” he said.

“If customers have difficulty passing, we ask them to try again later. Our support teams continue to work hard to improve access. We apologize for any inconvenience this may have caused and thank our customers for their patience. ”

Digital Economy Minister David Clark said on Wednesday that a number of companies had been disrupted by cyber security, according to the Cyber ​​Security Agency.

“Efforts continue to determine the impact of this incident. I will not precede this process, ”he said Wednesday afternoon.

What are DDoS attacks?

DDoS attacks, often referred to as simply hacking attacks, are carried out by cybercriminals who own or host a large number of malicious computers.

They are used to attack an organization’s online services with large traffic, such as link requests, overloads, so that they cannot withstand real queries and appear offline.

Large corporations prevent DDS attacks by using technological tools to identify and shut down fake traffic sources that explode from their networks of malware-based computers that can be found anywhere in the world.

Attackers often transmit their traffic through unlicensed web servers to pretend to be the real source of their attacks.

Sometimes attacks stop, only to be diverted or restarted, making service-blocking attacks a “cat and mouse” game.

Attackers typically demand a ransom to stop their attacks, although these are rarely paid.

Past DDoS attacks

DDoS attacks have been going on for decades.

Both strikers and defenders have excelled in their games.

But with the growing popularity of fiber-to-the-home in the home, corrupt computers that are often used to carry out attacks can send more fraudulent traffic, which can put more punches.

September 2021: New Zealand’s third-largest internet provider, Vox, has been hit by a service refusal. Vox’s attempt to help prevent the attack failed, resulting in disruptions to Internet brands, Slingshot, Orcon and Stuff Fiber, and wholesale customers Sky Broadband.

September 2020: NZX has experienced a series of large-scale DDoS attacks that have taken its website offline. Because NZX’s website is used to distribute price-based advertising, NZX also decided to block stock exchanges during initial attacks before policy changes were made.

2012: Activists affiliated with the abduction group have expressed outrage at the arrest of Kim Dotcom in New Zealand by temporarily banning the websites of the FBI and the Department of Justice and rename it the Universal Music Group.

In the past, many DDoS attacks were associated with such public disobedience, although now the purpose is often black and white.

2007: During the height of tensions with neighboring Russia, the whole of Estonia was knocked offline.

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